BESCOM Mithra 3.0.2

BESCOM Mithra – Freeware – iOS
out of 4 votes

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BESCOM has developed the Virtual Relationship Manager, a mobile application known as BESCOM Mithra, with the aim of enhancing communication and engagement with its consumers. This app offers a variety of features tailored to meet the needs of both consumers and employees.

Features for Consumers:
<ul>
 <li>Access to generic information about BESCOM, including tariffs, policies, schemes, and office locations.</li>
 <li>Real-time information regarding scheduled and unscheduled power outages.</li>
 <li>Registration for one or multiple accounts/installations.</li>
 <li>Overview of consumption, billing, and payment history.</li>
 <li>Facilitation of online payments.</li>
 <li>Complaint registration, status tracking, GPS-based tracking of restoration teams, and user ratings.</li>
 <li>Opportunities to participate in surveys and receive personalized recommendations.</li>
 <li>Consumer-specific services through analytics integration.</li>
 <li>Links to BESCOM's official Facebook and Twitter pages.</li>
</ul>

Features for Employees:
<ul>
 <li>Display of payment dues organized by RR numbers.</li>
 <li>Tracking of complaint statuses, GPS-based restoration team updates, and closure management.</li>
 <li>Information on scheduled and unscheduled power outages.</li>
</ul>

For inquiries related to the app, please reach out via email at bescommobileapp@gmail.com or call the support line at 1912.

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